Watches or clocks bought directly from Adina Watches Online can be returned provided they are brand new, unused, undamaged and in their original packaging. Please do not wear a watch you wish to return.

For change of mind returns/refunds, $15 will be deducted from the total cost to cover freight of Adina Watches Online sending your initial order.

If the return is a result of our error (e.g. we sent you the wrong product) we will reimburse you the costs of posting the watch back to us.

Please contact us before posting the watch or clock so that we can provide advice on appropriate packaging and shipping.

If you have bought your Adina watch or clock from one of our retailers, please contact the retailer directly to discuss a return and/or refund.